Common Questions about Vacation Rental Homes
Yes, we rent the specific property you see in full detail on our website. We believe that this is the only way to ensure your complete satisfaction with your accommodation.
With the Bear Mountain Cabins & Campground online reservation system you are able to:
- Make Reservations and Payments Online
- Request an Early/Late Arrival and/or Departure Time
If you have any questions about online reservations, please contact us, at 1-304-573-2267.
When you find the property of your choice you can either book the property online or call us at 1-304-573-2267. When making your reservation we require a 50% deposit. The remaining balance is processed 14 days prior to your check-in.
Most properties will be available for check-in at 4:00 pm. An early check-in may be possible, some units have an additional fee for a guaranteed early check-in.
Check out time is 10:00 a.m. A vacation home requires more time to clean than a hotel room.
The Guest may cancel their booking at any time up to the day that the final payment is due. In the event that the Guest exercises their right to cancel, Bear Mountain Cabins & Campground will charge the following cancellation penalty. From initial date of booking up to 60 days prior to the arrival date, Guest will be charged a $40 cancellation fee from their initial deposit. 50% REFUND OF FULL BALANCE FOR CANCELLATIONS WITHIN 60 AND 31 DAYS OF ARRIVAL DATE. NO REFUND FOR CANCELLATIONS WITHIN 30 DAYS OF ARRIVAL
Bear Mountain Cabins & Campground regrets that it is unable to waive any of the cancellation charges or rules above, whatever the circumstances.
Bear Mountain Cabins & Campground recommends that all guests take out adequate cancellation or vacation insurance either through their insurance broker or travel agent.
All confirmation and arrival instructions will be sent via email. To make certain you receive these emails, please adjust your spam filter to add the domain bearmountaincamping.com to your list of accepted email addresses. You will receive a reservation confirmation including directions and arrival instructions via email within minutes of making your reservation. If you have not received these emails, please contact us at 1-304-573-2267.
Yes, there are many shops and restaurants within 2 miles of our properties.
Occupancy may not exceed what is posted for each property on our website. Maximum occupancy includes any infants and/or children. Please check the specific occupancy information provided for the unit you are interested in.
The following outlines the general maximum occupancy for each home, unless otherwise posted:
All of our vacation homes have central air and heat and most of our cabins have window air conditioning; however there may not be one in each room of the cabin. We are continually
Yes, of our vacation homes have a fully equipped kitchen including:
Refrigerator, stove/oven, microwave, dishwasher, coffee maker, toaster, pots & pans, dishes, glasses, silverware and cooking utensils, vacuum cleaner, broom, and dust pan. All of our large rustic cabins also have full kitchens.
Our smaller cabins do not have a stove or oven, just small convenience areas with microwave, small refrigerator, coffee maker, toaster.
Yes, there are linens, bedding, and towels provided in each vacation home and large cabins. Our smallest cabins have everything except blankets.
No, the vacation home is cleaned before your arrival and after your departure. You can request a Mid-stay Clean at an additional charge, generally $75 for smaller units and $125 larger units. A Mid-stay Clean includes: changing linens and towels, cleaning all bathrooms, kitchen area, vacuum and dusting, sweeping and mopping and refreshing your starter paper products.
Yes, all of our properties are strictly Non-Smoking.
No Extras At This Time